Scenerio
Gosun Online is one of the largest private dialup service providers in China, with main operations in Guangdong province, Shanghai, Beijing and Wuhan. Faced
with fierce competition on price and quality of service, Gosun
was looking for a solution that would differentiate it from
other dialup service providers. Their goal was to improve their
quality of service, increasing their customer satisfaction and
retention; plus attracting new customers.
Solution
By deploying the WireJet acceleration appliance in ISP transparent mode (in-line) at Gosun's facilities, a faster and more sustained quality of service was made available to all dial-up users.
Key Benefits
End user response time was improved by on average 50% .
Data volume was reduced by half.
Without a price increase, Gosun’s customers enjoy the
enhanced quality of this superior dial up service.
Gosun won more customers, and increased customer loyalty without
the extra cost of leasing more access lines and network bandwidth.
Gosun enjoyed increased revenue in the following quarter.
Gosun has established the fastest dial-up service in China.
As a
result of installing WireJet, we experienced a dramatic improvement in response
for our dial-up service and the average web page download
time was reduce by half."
Ms. Wang Yuli ,
Gosun Online,
General Manager